EXCHANGE & REFUND POLICY

Important Notes

• Please make sure to provide accurate contact information to ensure smooth delivery.

• The courier will call you before delivery, so please be ready to receive your order.

Customer Service

• Our customer service team is available to assist you with any shipping related questions.

• For any inquiries about your order, please have your order number ready when contacting us.

• We are committed to ensuring your shopping experience is smooth and satisfactory



• Please make sure to check your order carefully upon delivery.

Return & Exchange Policy

• Inspection upon receipt is available with the courier present.

• Returns are only accepted at the time of delivery, while the courier is still present. Returns are not accepted after the courier leaves.

• Exchanges are accepted within 3 days of receiving your order.

• Items must be unused and in their original condition.

• In case of a return or exchange, the shipping fee is paid by the customer.
• refund through warehouse in Helioples, Cairo within 7 days



Inspection on Delivery

• Inspection on delivery is available. You can open and try on your order while the courier is still present.

• In that case, you will only be required to pay the shipping fee.

• Please make sure to check your order carefully upon delivery.

Free shipping

Tell your customers about your shipping offer.

Customer service

Tell your customers how they can reach you.

Refer a friend

Tell your customers about your promotional offers.

Secure payment

Tel your customers about your payment methods.